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goPhysio Online

We have just re-opened the clinic doors for face to face appointments, however, online video appointments will remian our first point of contact.

Please see our latest updated statement published on 21st May 2020

Despite the uncertain and unprecedented challenges we are all currently facing, people are still getting injured, still in pain and still need advice and support. The NHS has now understandably scaled back all non-essential services, out patient physiotherapy being one of them. The result of this is that there is no support now available in this area. GP's are also stretched to capacity and inevitably, musculoskeletal injuries are not a priority. 

Although we aren't with you in person and can't provide 'hands on' assessments and therapy, we can still carry out a comprehensive assessment of your injury and help with your recovery.

Who are online appointments for? 

If you're injured or in pain, an online physio appointment could help you. We can help guide and reassure you if:

  • You've got a new pain or injury and want a diagnosis of what's causing it and help to recover 
  • You've got an existing injury and are getting fed up with it 
  • You were previoulsy having treatment at goPhysio or elsewhere and want to continue your recovery 
  • You have a longstanding condition and it's being affected by being less active whilst in lockdown
  • You had orthopaedic surgery and any post-op physio has now been stopped 
  • You're working from home and your new 'office' set up is causing you neck, back, shoulder or arm problems

What does an online appointent involve? 

We use a secure online platform through our dedicated practice managment software, specifically designed for online physiotherapy consultations (not Zoom, FaceTime or any other generic service). 

  1. Once you've booked your online appointment, you will receive an email confirmation of your appointment. 
  2. At your appointment time, have everything ready and your email open and you will be sent the link to your appointment. 
  3. The link will take you through to your online appointment.
  4. Paul, the Physio, will introduce himself, ask you lot's of questions and get you to try some movements or tests to help identify what's going on. 
  5. He'll then explain your injury and give you opportunity to ask lot's of questions. 
  6. He'll give you a comprehensive treatment plan, which may include self treatment techniques, an exercise programme, adjustments you can make at home etc. 
  7. Any further appointments needed can be booked. 
  8. After your appointment you will be sent a detailed exercise program and an invoice with a link to pay for your appointment securely online if you haven't already paid. 

To carry out an online consultation you will need to have:

  1. An email address that we can send your online consultation invitation to 
  2. A device (computer, iPad, tablet or phone) with video / web cam facilities 
  3. Internet connection 
  4. A quiet area so you can focus on the advice and support being given 
  5. Space in front of your camera so that you can move 

You can take a look at a comprehensive guide to online appointments and how to use the system here

How do I book an online appointment? 

  1. All you need to do is call us on 023 8025 3317 or click here to book your consultation (select Online Virtual Physio Assessment for your first appointment).
  2. You will be sent an email with a link for your video consultation.
  3. At your appointment time, click the link and you will be connected to your Virtual Appointment. 
  4. After your appointment, you will be sent an exercise program via email. 
  5. If you need a further appointment, this can be booked at the end of your appointment or you can do this online here

How much does an online appointment cost? 

Both an Initial Virtual Assessment Appointment and Follow Up Vurtual Appontment will last 30 minutes, the charge is £49 per appointment.

How will an online appointment help me? 

The aim of Physiotherapy is:

  • To help identify the cause, nature and issues relating to your specific injury so you can understand exactly what's going on
  • Educate and advise you on the best way of managing your injury 
  • To use a range of treatments and exercises to help relieve your symptoms and help you recover quickly 
  • To use a scientifically based exercise programme to optimse both your recovery and prevent future injuries 

The support we can give you online is very detailed and comprehensive. Although we can't provide 'hands on' treatments, there are so many others ways that we can help you.  

Read More 

How 'virtual' appointments can help you

Online Consultations Step by Step

Paul Physio

goPhysio Online

goPhysio at a glance...

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Best Facilities

We invest in our clinic and facilities, providing you a top notch experience in wonderful surroundings.

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Appointments within 24 hours

We guarantee we will offer you an appointment within 24 hours of you getting in touch.

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Free onsite parking

We’re easy to get to and find, with free parking and excellent public transport links.

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15 years in the business

Through our many years of experience, we’ve learnt to deliver the best possible care and service.

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You

Our care is focused on listening to you, solving your injury problems and achieving your goals.

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Get to the root

We quickly get to the bottom of your problem, finding and addressing the real cause, not just the symptoms.

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Hands on therapy

You'll benefit from our hands-on approach, perfected through years of study, dedication and practice.

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Integrated approach

Our expert team will solve your injury puzzle, providing seamless care between our range of services.

Latest News

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