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goPhysio Focus: Exercise Rehabilitation

Posted on 1st October 2020 by

Exercise Rehab is such an important part of what we do here at goPhysio.

Rehabilitation, by definition, means “To make fit again” – and that’s exactly what our rehab service helps you with!

From our dedicated Strong Room, our team of graduate Sports & Rehabilitation Therapists, will take you beyond the treatment room and help you recover stronger and more confident.

Many people might be a bit wary of exercise rehab, going into an equipped exercise space, with weights and lot’s of equipment and being pushed a little outside the comfort zone. So, we thought we’d answer a few questions or concerns that might be on your mind!

Why would I need to do exercise rehabilitation?

Gone are the days of lying on a treatment couch and being a passive recipient of ‘treatment’ for weeks on end. Getting active and getting moving is such an important part of recovery from an injury. Yes, the treatment room has a part to play, but to fully recover from most injuries, you need to get stronger, more mobile and more flexible. It takes hard work and investment but it’s not easy. Where do you start? What do you do? That’s where we come in!

Our team of sports and exercise rehab therapists will put together a bespoke exercise program just for you, your injury and your lifestyle. They take into account all the important factors in your life and work with you, making sure we carefully balance the challenge and support we offer. We then guide you through your rehab journey, ‘holding your hand’ as little or as much as you need, giving you the confidence and tools to progress.

I’ve never been in a ‘gym’ before, surely it’s not for me?

Don’t worry – that’s the benefit of what we offer! Whether you’re a regular gym goer or have never even stepped foot inside a gym, because it’s a bespoke and 1-2-1 service, you’ll feel at ease.

It’s almost like ‘Clinical Personal Training’ so you get the results of exercise based training, but with the Clinical expertise, taking into account your injury, the stage of healing and what you realistically need to achieve.

The fact it’s 1-2-1 means you get the some attention of the Therapist.

I don’t think I’d be able to do the exercises!

Our team at goPhysio work closely together. It’s often the case that treatment with your Physio or Sports Therapist will reach a point when it’s really important to focus more on exercise based therapy. If that’s the direction you’d like to take, your Physio or Sports Therapist will complete a comprehensive referral into the rehab service, so your injury and where you are in your recovery path is established. This provides a great starting point for your rehab.

Your program will be fully bespoke and can be adjusted at any time.

I’ve got an injury, won’t it make it worse?

The latest scientific evidence supports and advocates the use of exercise as one of the best ways to manage and recover from most injuries. It really is magic! But you need to do the right exercises at the right time, too much, too soon can make an injury worse, too little or targeting the wrong areas won’t help your recovery. That’s where our expertise comes in.

Can’t I just do the exercises myself?

As part of all our Physio and Sports Therapy appointments, we’ll always provide a bespoke exercise programme for you to do in between appointments. This will be emailed to you with pictures and videos and full instructions, so you can carry on progress in your own time. Many people struggle with doing exercises themselves. It may be you don’t have time, don’t feel confident or are wary of what to do.

Having that 1-2-1 support and a session scheduled, this is a great way to build your confidence and make progress. We also have lot’s of equipment to hand so we can do a wider range of exercises and push you with your recovery a little more.

How much does rehab cost and how do I book in?

Sessions can be booked at any time. Each 1-2-1 session lasts 45 minutes and costs £59. You can purchase a block of 6 for a reduced cost of £295, so you get 1 session free. To book your session, just call us on 023 8025 3317 or speak to your Physio or Sports Therapist.


Behind the Mask: Hugo

Posted on 28th September 2020 by

Behind The Mask Hugo

Hi, I’m Hugo. I’m a senior Physiotherapist and APPI Pilates Instructor at goPhysio. I’m happy to be back at work, to see my colleagues again and help my patients overcome their injuries. Lockdown was a great opportunity to catch up with reading and to learn new skills, and I’m glad to say I did not miss that train.  


Behind The Mask: Charlotte

Posted on 22nd September 2020 by

Behind The Mask Charlotte

Hi, my name is Charlotte.  I am a Physiotherapist and APPI Pilates Instructor at goPhysio. I am delighted to be back at work after lock-down, feeling a sense of normality.  Seeing my wonderful colleagues, treating both new and old has been a joy.  Lock-down has reinforced in my mind, that I love my job and profession.  


Behind The Mask: Roz

Posted on 17th September 2020 by

Behind The Mask Roz

Hi, I’m Roz, Physio & APPI Pilates Instructor at goPhysio. Luckily I am an introvert so the isolation of lockdown wasn’t too much of a challenge – however I discovered the demands of being a single parent in isolation has a whole world of challenges that come with it! All of us need a support network around us and the best thing about being part of the goPhysio team is that we can provide some of that support for our patients.

As well as helping people individually within my role as a physiotherapist it has been really exciting seeing so many familiar faces come back to Pilates. The real bonus for me coming back to work after lockdown has been the opportunity to develop our Pilates Reformer service, starting classes as well as continuing with individual sessions. Being able to pass on my knowledge and love of reformer training to others is really exciting.


COVID-19 Update & Latest

Posted on 12th June 2020 by

We’ve now been re-open for face to face appointments for 3 weeks now, so thought we’d give a little update about where we are and our latest news and answer a few questions that we’ve been asked.

Q: I don’t need an appointment urgently and want to make sure I give priority to someone in urgent need, so I’m not sure whether I should book?

A: We are gradually returning our team off of furlough as demand for appointments increases. We want to get the whole team back to work as soon as possible, and can respond quickly. So, don’t worry about availability. We can guarantee appointments for any urgent cases and have availability for those less urgent too.

Q: What services are you currently offering in the clinic?

A: We are currently able to offer physiotherapy and 1-2-1 Pilates face to face. We are keeping a close eye on the guidance and will introduce other services ASAP.

Q: Im a little confused. In a couple of weeks time, I will be able to get my hair cut or a tattoo done. But there is no mention of sports massages returning. Surely, maintaining physical health is more important ?

A: We totally agree and we’d love to be able to offer sports massage and currently have a huge demand building. Unfortunately, we are governed by our Clinicians’ professional body’s guidance and their insurance cover. So at present, they are not deeming sports massage as essential or urgent care and are therefore not enabling us to provide this. We have to follow the guidance available to us at this time. We are hoping that this will change by early July and we can start offering sports massage then. We will keep everyone updated ASAP.

Q: What team members do you currently have working at the clinic?

A: We currently have Paul (our Clinical Director), Hugo (Senior Physiotherapist & ) and Katie (Practice Manager) at the clinic. Roz (Senior Physiotherapist & Pilates Instructor) is returning from Monday 15th June.

Q: Will I come into contact with other people when I come for an appointment?

A: As you can see from our measures below (read more here), we have taken lots of steps to try and minimise any contact with others. The waiting room isn’t being used, we have staggered appointments (with extra time between appointments), bookings are made by your Clinician and payments are made online. We really feel grateful that we have a large, spacious clinic with dedicated gym and studio and 6 self contained treatment rooms to be able to work from.

Q: What are your opening hours?

A: As of Monday 15th June, these are our opening hours:

Q: I’m worried about going out and the risk of contracting COVID-19

A: We take the health and wellbeing of our team and community very seriously and have undertaken an extensive risk assessment and are following our latest professional guidance. Until there is a vaccine, it is almost impossible to completely eliminate the risk, but it is down to individuals to assess their own risk and follow guidance and make their own decisions. There come’s a point when physical, mental and economic health have also got to be a consideration.

Q: Do I have to have a virtual online appointment first?

A: No. We have recently revised our guidance and are now offering a telephone triage as an alternative, so that we can discuss your case and identify which path of care is most appropriate for you.

This lovely message put a smile on our faces……..


Meet Your Team, Hello Hugo!

Posted on 9th June 2020 by

As our team has grown over the last year or so, we thought it would be a great time to introduce you to the team that we have to help you, re-introducing the more familiar faces and welcoming the new ones!

Today we meet Physiotherapist, Hugo.

Hugo Carvalheiro - Physiotherapist & Level 2 APPI Pilates Instructor

What are your clinical qualifications?

I studied Physiotherapy in my home country of Portugaul, qualifying in 2013.

What areas have you previously worked in?

I worked in Portugaul initially for 3 years in a private physiotherapy clinic, working mainly with athletes from different sports such as Downhill, Motorcross, MMA and Football.

Do you have any special areas of interest in physiotherapy?

My speciality lies with helping people with sports and spinal injuries. 

I have a special interest in lower limb conditions and have completed extensive post graduate training in manual therapy, acupuncture and strength and conditioning.

I am qualified to use acupuncture and also a Level 3 APPI Pilates Instructor.

What you’re most proud of?

 Being able to adapt and thrive in England.

What’s the best thing about being part of the goPhysio team? 

The respect and support from all the team members.

We asked………

If you could invite any 3 people in the world round for dinner, who would they be?

  • Elon Musk
  • Bill Gates
  • Warren Buffet

Where in the world is top of your list to visit?

Japan

If you were going to space and could only take 1 thing, what would it be?

A parachute

What’s the 1 thing that may surprise people about you? 

 I played bass guitar in a heavy metal cover band for 10 years!


Hugo works at goPhysio full time. If you’d like to book an appointment to see Hugo, you can give us a call on 023 8025 3317 or book an appointment online here.


Virtual or Face to Face?

Posted on 3rd June 2020 by

It’s early days, and we’ve only just re-opened our doors for face to face appointments. We have followed all of our professional and Government guidance to both help us decide when to re-open and to create an environment that’s as safe as possible.

The guidance that we are working with is just that, guidance – so it’s open to individual interpretation, based on risks and needs. To see someone face to face, we have to rationalise that this is justified.

One question that we’ve asked ourselves, we get asked and that we’ve taken guidance on, is, what can we justify seeing face to face? Is what we offer essential?

On the surface, MSK physio isn’t essential, it doesn’t directly save lives. However, 10 weeks of lockdown, home working, stress, home schooling, workout videos, less activity (or more activity than used to) is certainly taking it’s toll on many people.

The great news is, that there is so much we can do through a virtual online appointment. You’d be surprised! We’ve had great feedback from our online consultations and this will continue to be our first line of approach. You can read more about virtual consultations here.

However, there are instances where a face to face appointment is justified. Factors we consider may include:

  • The severity of the condition and symptoms. Some people are in absolute agony, meaning they are distressed, worried and can’t go about their day.
  • Longstanding conditions that rely on help and support from physio’s, that are experiencing physical (and psychological) deterioration without that support.
  • Individual urgency and priority. This is subjective, but if your livelihood or dependents rely on you being able to move and function physically, getting help may be an urgent priority.
  • Effects on level of function and independence.
  • Potential or actual deterioration and increasing disability
  • Social, emotional and economic factors that are of high priority or urgency to the patient e.g. return to work, family commitments.

So many people rely on exercise to help them not only physically but also mentally. If an injury is stopping people from being active or getting out to exercise, this can have an increasingly big impact on:

  • Mental health (low mood, stress and anxiety)
  • General mobility, fitness and health
  • Maintaining or reducing weight
  • Managing long standing health conditions
  • Preventing certain health conditions
  • Relationships and self care
  • Confidence 
  • Independence (to care for ourselves, dependent and our home)

Coupled with the fact that NHS MSK Physiotherapy care has reduced dramatically (or even completely stopped in some areas), people are reluctant to seek help from their GP and scheduled orthopaedic surgeries and tests such as scans have been postponed, there really is a huge gap in care to be filled.

On top of all this, we have people who need rehabilitation after having coronavirus or have been discharged from NHS care with little or no follow up.

We fully appreciate and understand that many people will not feel ready or indeed need to come and see us at the clinic yet. We just want to reassure you that, if you have a need that is justified, we will guide you through the most appropriate pathway of care.

If you have any questions or would like to know more, please don’t hesitate in getting in touch.


COVID-19 Update

Posted on 19th March 2020 by

Hello. Firstly we’d like to apologise for the relative silence as we have considered, analysed and prepared how to tackle this situation.

Our ultimate aim is to look after the best interests of everyone, be it our team, our patients, our local community, our families and goPhysio as an ongoing concern.

We are operating in unprecedented circumstances, and like everyone, facing challenging decisions on an almost continue basis. We aim to make sure we keep you up to date with any changes that we implement as soon as possible. 

To date, our team have been operating ‘business as usual’ with extra advisory precautionary measures in place. We have been working tirelessly behind the scenes to plan for the immediate, medium and longer term future. 

We have taken the very difficult, but necessary, decision to make some changes in how we operate for the short term. As of today, we will be starting to condense the opening hours of the clinic and contacting any patients with bookings that we may need to move or change.

From Monday 23rd March, our temporary revised opening hours will be:

  • Monday 2pm – 8pm
  • Tuesday 9am – 3pm
  • Wednesday – closed
  • Thursday 2pm – 8pm
  • Friday 9am – 3pm
  • Saturday – closed

We will be continually monitoring these hours and adjusting them depending on demand. This may obviously change should official advice be updated.  

Additional measures and changes we are implementing include:

  • We politely and strongly request that latest official guidelines regarding isolation and social distancing are followed to help protect our whole community.
  • We are stopping all group rehab sessions and changing to only 1-2-1 rehab in the Strong Room.
  • Our over 60’s Positive Steps classes have been cancelled for the foreseeable future.
  • We ask no over 70’s or those at risk to attend the clinic.
  • We ask that anyone with a cough, temperature or any other illness does not attend the clinic to help protect our whole community.
  • We ask that you wash your hands on entering the clinic and use the alcohol gel provided.

Despite the disruption and uncertainty, people are still going to be in pain, get injuries and need our help, advice and support. We still want to be able to use our skills and are in the process of launching virtual online appointments. You can read more here about this service.

These will be carried out from the comfort of your own home, through a secure Telehealth provider.

You can book your Virtual appointment online here by selecting Virtual Assessment Appointment.

Pilates Classes

In line with the adjusted hours, we have launched a temporary revised Pilates class timetable, which will be in place from Monday 23rd March.

goPhysio COVID Pilates Timetable

We will be sending out a Pilates email to all our members shortly, with full details of the new classes.

We will also be putting in place the following:

  • Reduced number of participants in each class to a maximum of 8.
  • Option to suspend your Pilates membership, with a planned special re-introductory offer for when we’re back up and running as normal for those that suspend their membership, with a guaranteed space in your regular class.
  • Online classes coming soon!
  • Join our Private Pilates Community over on Facebook, where we’re planning to host Pilates classes, share exercises and keep you moving throughout this.

What to expect from us…….

As we all navigate this new chapter, we would like to promise you all that:

  • We are continuously trying to do the right thing based on what we know at any given time.
  • We want to be here for you all for the long term. We haven’t spent almost 20 years, often sacrificing our family, building up a wonderful business, serving and helping 100’s of local people every week, for nothing, so we really are digging deep to keep going.
  • We will follow the latest official advice every step of the way.

If you’re on Facebook, why not join our new goPhysio Facebook Community Group, where we’ll be on hand to offer advice, support, somewhere to connect and regular challenges to help keep you moving and motivated.

Thank you for your patience, understanding, ongoing support and we hope you stay well. 

Paul, Fiona & The goPhysio Team


New Exercise Program

Posted on 6th February 2020 by

Exercise is almost always a key part of your recovery if you’ve had an injury. Exercises can be used to help improve your strength, flexibility, movement control, posture, balance and no end of other ways. We make sure that all our patients receive a customised set of exercises, designed to help you the most depending on what stage of receiver you’re at, your lifestyle, normal activity levels and the exact type of injury you have.

We’re always looking for ways to improve what we’re doing here at goPhysio.

We’ve recently updated the software we use to send you your bespoke exercise program.

After your appointment, your Therapist will send you an email with details of your exercise program. The email will include a link directly to your exercises, where it says ‘You can access your online report here.’ The email will also contain the name of your exercise program and a user name and password, so you can log in to access your exercises directly. (You can change these log in details once you’ve logged in the first time to something more memorable).



Once you have your log in details, you can now access your exercise program through our website, by clicking on the ‘Your Exercises’ tab.


goPhysio Exercises

This will take you to your log in page.


Once you have logged in, you will be able to see your recommended exercises, print them and even watch video demonstrations.


goPhysio exercises

There is also an app version for Apple and Android. For user ease, we’d recommend you set your own user name and password through the email link before using the app (as the issued ones are pretty lengthy!) as you need to enter this every time you access the app.

If you forget your user name or password at any point, please just send us an email or access your original email for your exercises.

goPhysio Physiotec

2019 – A Review of the Year at goPhysio

Posted on 18th December 2019 by

December has become a great time for us to review the year, not only because it’s the end of they year, but it also marks the anniversary of our move to our great new clinic space in Chandlers Ford (3 years on and we’re still calling it ‘The New Clinic’!!).

What a fantastic 3 years it’s been. The clinic has got busier and busier and we’re helping more and more people enjoy an active, healthy positive life, free from pain and injury.

Despite being a place where we are frequently helping people who are in pain, may have been suffering for some time and are often frustrated and confused, the positive, friendly and buzzing environment is palpable. As you walk round the clinic, there’ll often be sounds of laughter and happy chatter. It really does make me feel proud and content at what we’ve built.

In economically challenging times, that we’ve now been experiencing for a number of years, the journey as a small business owner isn’t always easy. But, we stay focused and as business owners, make sure we really look after and invest in our team so that they can do what they’re best at – looking after you guys, our patients & customers!

goPhysio Team Christmas 2019

So, what did 2019 look like at goPhysio?

We’ve helped LOT’S of people…….This year, so far, we’ve…..

  • Provided just over 9,800 physio, massage & sports therapy appointments
  • Run over 1000 specialist Pilates classes
  • Registered over 1,100 new patients to the clinic

Brought you Reformer Pilates We have expanded our services here at goPhysio, introducing Reformer Pilates. Having Reformer Pilates in the clinic is such a valuable service and we’re looking forward to expanding this in 2020.

Introduced online booking for our classes. Pilates and Small Group Rehab attendees can now use our super easy online booking tool to book and manage all their classes. Take a look and register on the new system here.


5* Google Reviews We’ve now received 91 5* Google Reviews, something we’re extremely proud of. If you’d like to leave us your thoughts, you can do so here.

I always used to fear the prices of having physio done so avoided it forever but when I read recently required some treatment I bit the bullet and chose goPhysio and I’m glad I did because without sounding like a terrible TV commercial “it was worth every penny” and I was able to walk miles every day on my holiday! Thanks

Truthful Existance

Award Recognition In August, we were delighted to be awarded the Best Holistic Physiotherapy Clinic 2019 – Hampshire in the SME News UK Enterprise Awards. SME News carefully analyses everything from products/services, dedication to your industry and client testimonials to determine the winners’ selection, so we were delighted to receive this award.

Best UK Physical Therapy Blog This year, we were again delighted to be recognised as one of the top 10 Physiotherapy blogs to follow in the UK for 2019, in the number 3 spot no less! The Best UK Physical Therapy Blogs are chosen from thousands of UK Physical Therapy blogs on the web using search and social metrics. The blogs are recognised because they are actively working to educate, inspire, and empower their readers with frequent updates and high-quality information, so this is quite an achievement. Read more.

Another recognition we received was being recognised by 3 Best Rated as being in the top 3 best Physiotherapists in Southampton. 3 Best Rated use a 50-Point Inspection which includes local reviews, history, trading standards, ratings, satisfaction, trust, price and general excellence, so we were delighted to feature in their top 3!


The Eastleigh 10k This year, we were delighted to be asked to be the Official Health Partner of the Eastleigh 10k again. It was a fantastic event and our team worked tirelessly to massage over 170 runners before and after the event. It was such a fantastic experience for all involved and we are delighted to be part of the 2020 event next year.

We have a host of great events, masterclasses and workshops planned. Take a look here at what’s going on and to book any places. 

goPhysio Team Eastleigh 10k

Our Team This year we’ve be joined by our fantastic new Sports & Rehabilitation Therapist Rosie. Rosie is multi-skilled and works in our fantastic (and unique in the area) rehabilitation service, and provides sports and soft tissue massage, sports therapy, Pilates and Positive Steps classes.

We said a fond farewell to Physio Chris, who relocated with his family to The Midlands and a temporary goodbye to Kim, as she welcomed her gorgeous new baby Harriet to the world!

Our Physiotherapy team expanded as we welcomed Physiotherapists Charlotte and Jose and we are delighted that we will be joined by a new Physio early in 2020, Maddie.

Our 4th new team member this year is Katie. You may have seen Katie behind the desk or spoken to her about your appointment or Pilates classes. She’s been an absolutely crucial new member of the team and works tirelessly behind the scenes as our new business administrator.

As demand for our services grows, we are always seeking great new people to join us, so if you know of any Physiotherapists, ask them to give us a shout so we can chat about opportunities.

goPhysio becomes a local ‘Beauty Spot’, a drop off point for unwanted and unused beauty gifts, toiletries or general hygiene products to be distributed to those in need.

What does 2020 have in store?

We are very excited to be planning on expanding our Reformer Pilates service. We’re hoping that this year we’ll be able to introduce Reformer Pilates classes in our studio, offering cost effective, small group sessions on the Reformers!

If you’d like to start 2020 feeling great, looking forward to taking on new challenges and taking care of your body so that you can actually do what you want to do, get in touch. You can drop us an emailbook a consultation online or give us a call on 023 8025 3317.