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How Virtual Appointments at goPhysio can help you manage your injury

Posted on 25th March 2020 by

Our new online Telehealth’ virtual appointments at goPhysio, allows your treatment to continue without delay to your recovery.

Telehealth is the provision of health-related services and information via telecommunication technologies. While It may seem a strange idea to carry out physiotherapy consultations online, rather than in person, in this unprecedented times whether you’re practising social distancing or in isolation, it allows remote patient-therapist contact, monitoring, care, advice, intervention and education to continue, without delay, to your recovery.

At goPhysio we are now offering tele-health; virtual online consultations, so you can continue to receive treatment at home.

With the latest official #StayAtHome advice, the logistics of leaving the house to attend a face to face appointment has prevented anyone from receiving face to face treatment.

But our aim is to continue to provide people with MSK injuries and symptoms treatment and support at home throughout these uncertain times. 

goPhysio’s Director, Fiona, noticed the initial uptake for tele-health during this pandemic was a little slow.

Even on Monday this week people were calling around, asking if we were open. We explained the decision we had made at the end of last week to support social distancing, but there was reluctance to try a ‘virtual’ service.

However, now we are in an enforced lock down scenario, it is going to be impossible to receive face to face care, so people’s behaviours and expectations are already staring to change and demand for this service is already growing and is likely to grow further the longer this pandemic continues.

There are many benefits to tele-health.

Despite the complete disruption and unprecedented circumstances we are facing, people are still in pain and getting injuries. NHS MSK services have understandably been considerably scaled back and GP appointments have to be prioritised. 

So, we want to make sure we are still here to help you when you need us. We believe we still have a very important role to play in keeping people active, moving and healthy. We want to help make sure that our invaluable key workers are still able to do their work. By being able to provide tailored, individualised and realtime support, education and advice, we can help ease your pain and with recovery from your injury, albeit in a slightly modified way.

Paul Baker Clinical director at gophysio is realistic about the benefits of tele-health.

Virtual appointments won’t be as effective as traditional hands-on therapy and treatments for everyone. It will however provide a great alternative option to manage, maintain and improve your MSK injuries and pain helping you live an active life, pain & injury free’.

Most importantly, it will help provide reassurance and support when people need it and may be feeling isolated, alone and without their normal support networks in place.

Virtual appointments are particularly useful for patients who want:

  • An accurate diagnosis and exercise plan.
  • Reassurance and injury advice.
  • Progression of exercises.

Whether you’ve suffered a relapse of your sciatica or need post-operative guidance and advice, I advise you to get in touch with us on 07771 738 772 and we can realistically discuss your prognosis and whether tele-health would be helpful for you.

You can book your online consultation here or call us on 07771 738 772

Read More

Step by step guide to online physio

Read more about goPhysio online

Bupa health insurance? You’re covered for online consultations

#MoveWithgoPhysio




Online Consultations – Step by Step

Posted on 23rd March 2020 by

We are pleased to be able to offer virtual online consultations so that we can continue to help and support you.

These are currently FREE for all existing or previous goPhysio patients if you are a stated key worker, as per Government guidelines. If you are not a key worker or are new to goPhysio, the charge is £29 per appointment. Please advise us at time of booking of your status.

Step by Step Guide

  1. Book your appointment by calling us on 07771 738 772 or online here.
  2. You will receive an email to confirm your appointment time, instructions for the appointment and a link to make payment if payment for the appointment is due (i.e. for non-key workers or if you are new to us at goPhysio).
  3. If you need to pay for your appointment, you can pay securely online here.
  4. At your appointment time, just have your email open and wait for the invitation.
  5. When you receive the email click on the link for your appointment.

Guide to Virtual Consultations

Accessing and using the online appointment software is really easy.

FAQs

How much is a virtual consultation? Appointments are currently FREE for all existing or previous goPhysio patients if you are a stated key worker, as per Government guidelines. If you are not a key worker or are new to goPhysio, the charge is £29 per appointment. Please advise us at time of booking of your status.

How can I pay for my appointment? We take payment via the secure online provider, Stripe. To pay for your appointment, please click on this link. Payment is due in advance of your appointment.

What are the benefits of a virtual consultation? Despite the complete disruption and unprecedented circumstances we are facing, people are still in pain and getting injuries. NHS MSK services have understandably been considerably scaled back and GP appointments have to be prioritised. So, we want to make sure we are still here to help you when you need us. We believe we still have a very important role to play in keeping people active, moving and healthy. We want to help make sure that our invaluable key workers are still able to do their work. By being able to provide tailored, individualised and realtime support, education and advice, we can help ease tour pain and with recovery from your injury, albeit in a slightly modified way.

What will my virtual consultation include? Your first appointment will involve a series of questions to help us find out more about your issue. We may ask you to perform a series of movements or tests, so that we can find out more about what’s going on. We may ask to look at the area with your consent, via the video. Once we have all the information we need, we will share our conclusion, explain what’s going on and go through our recommended plan with you. This may include self treatment, exercises, modifications and advice. We will share our screen and demonstrate exercises to you, which will then be sent to you after the appointment via email.

After your first appointment, we will advise if and when further sessions might be required and book these for you accordingly.

Is it secure? Yes, the software is totally secure and all calls and videos are encrypted.

What about if I have private health insurance? Costs for appointments if you have private health insurance will be covered by Bupa (read more information if you have Bupa cover here). They may also be covered by any cash back plans such as Simply Health, WHA etc. but you would need to confirm this with your individual provider.

Do I need to download anything? No. It is a software program that will access your camera and microphone on your device.

What device can I use? Any device that connects to the internet that has a video and microphone.

What do I need? Firstly you need an email address. Then, all you need is a device with a video and microphone, so a computer, laptop, smartphone, iPad or tablet, that you can also access your emails on.

Where can I find out more about the Virtual consultations? The software we use is called Physitrack. There are some very useful guides online here, including getting started, accessing your program, trouble shooting etc.


Eastleigh 10K Race Pack Offers!

Posted on 6th March 2020 by

For the well deserved participants in the Eastleigh 10K, you should have received our exclusive offers in your race pack.

Until 30th April, you can take advantage of any of these offers:

  • Free 1-2-1 Pilates worth £45. Pilates is a fantastic addition to your running training. It helps develop strength, balance and movement control so that you can run more efficiently, preventing injuries. We run a timetable of over 20 specialist Pilates classes a week, including evenings and weekends. We have a range of different payment options, including a guaranteed weekly class membership or fully flexible PAYG option. Why not come along for a free 1-2-1 with one of our Clinical Instructors to find out if Pilates could help you.
  • 20% Off Strength Training Program. Have you got a longstanding, stubborn injury that just isn’t improving? An injury that’s stopping you from running or keeps coming back? Many common running injuries like achilles, knee and hip pain are caused by a lack of strength, stability and control. So come in and banish those along term niggling issues with our specific 6 week strength training for runners program in our Strong Room with one of our Sports and Rehabilitation Therapists.
  • Free computerised foot analysis. Recurrent injuries or daily aches and pains can often be caused by your foot position. Come along and find out if your feet are causing any issues for you. Read more.
  • 15% Off Sports Massage. Helping ease post run soreness, and daily stresses, aches and pains, a sports massage is a great way to invest in your wellbeing. You can claim 15% off as many times as you like before 30th April! Read more.

To book any of these special race pack offers, just give our team a call on 023 8025 3317 and quote EASTLEIGH10K.

T&C’s

  • All offers expire 30th April 2020
  • Not to be used in conjunction with any other offers
  • Offer code must be quoted at time of booking


New Online Booking System Launches!

Posted on 20th January 2020 by

We’re really excited to launch our new online booking system here at goPhysio.

You can use this system 24/7 to book and mange your physio, sports therapy, sports massage & Pilates induction sessions.

We aim to be accommodating and as flexible as possible and not all our appointments may be available online. So, if you don’t see something that suits you, please do call us on 023 8025 3317 and we’ll do whatever we can to help you. The new online booking system also has a very handy waiting list option. So if you want to join a waiting list for an appointment sooner than you can book one online, you cam do this too in case of any cancellations.

Please note, only appointments that are booked online can be cancelled online.

To manage small group rehab and Pilates classes, we use a different system. If you need to manage your small group rehab sessions or Pilates classes or membership, please click here.



Pilates Exercise of the Month – Roll Up

Posted on 1st January 2020 by

Each month we’re bringing you a different Pilates exercise to practice and focus on, as recommended by one of our Pilates Instructors. This month, Roz recommends the Roll Up.

This is a more advanced abdominal exercises that ensures you continue to activate all the layers of abdominal muscles together.  If the deeper ‘core’ muscles are not working effectively your feet will lift off the floor, giving you the perfect feedback as to how well you are doing the exercise.  As your control improves you simply increase the range you move through.

  1. Sit on the floor with your legs in front of you, hip distance apart. Bend your hips and knees a little. Ensure that your pelvis is in an upright, neutral position. Lengthen your upper spine and back of your neck. Lift both arms to shoulder height, keeping the arms long.
  2. Breath in to prepare.
  3. Breath out and roll off the back of your sitting bones to round your lower back and tilt your pelvis backwards. Continue to move in this direction as far as you can maintain control, allowing your back to form a C shape curve. Keep the head upright.
  4. Breath in and maintain the C shape curve of your spine and bring your shoulders over the hips, then roll your pelvis forwards onto the sitting bones and re stack your spine, one bone at a time to resume your starting position.
goPhysio Pilates Instructor

Enjoy this month’s exercise! Roz, Physiotherapist & Pilates Instructor



2019 – A Review of the Year at goPhysio

Posted on 18th December 2019 by

December has become a great time for us to review the year, not only because it’s the end of they year, but it also marks the anniversary of our move to our great new clinic space in Chandlers Ford (3 years on and we’re still calling it ‘The New Clinic’!!).

What a fantastic 3 years it’s been. The clinic has got busier and busier and we’re helping more and more people enjoy an active, healthy positive life, free from pain and injury.

Despite being a place where we are frequently helping people who are in pain, may have been suffering for some time and are often frustrated and confused, the positive, friendly and buzzing environment is palpable. As you walk round the clinic, there’ll often be sounds of laughter and happy chatter. It really does make me feel proud and content at what we’ve built.

In economically challenging times, that we’ve now been experiencing for a number of years, the journey as a small business owner isn’t always easy. But, we stay focused and as business owners, make sure we really look after and invest in our team so that they can do what they’re best at – looking after you guys, our patients & customers!

goPhysio Team Christmas 2019

So, what did 2019 look like at goPhysio?

We’ve helped LOT’S of people…….This year, so far, we’ve…..

  • Provided just over 9,800 physio, massage & sports therapy appointments
  • Run over 1000 specialist Pilates classes
  • Registered over 1,100 new patients to the clinic

Brought you Reformer Pilates We have expanded our services here at goPhysio, introducing Reformer Pilates. Having Reformer Pilates in the clinic is such a valuable service and we’re looking forward to expanding this in 2020.

Introduced online booking for our classes. Pilates and Small Group Rehab attendees can now use our super easy online booking tool to book and manage all their classes. Take a look and register on the new system here.


5* Google Reviews We’ve now received 91 5* Google Reviews, something we’re extremely proud of. If you’d like to leave us your thoughts, you can do so here.

I always used to fear the prices of having physio done so avoided it forever but when I read recently required some treatment I bit the bullet and chose goPhysio and I’m glad I did because without sounding like a terrible TV commercial “it was worth every penny” and I was able to walk miles every day on my holiday! Thanks

Truthful Existance

Award Recognition In August, we were delighted to be awarded the Best Holistic Physiotherapy Clinic 2019 – Hampshire in the SME News UK Enterprise Awards. SME News carefully analyses everything from products/services, dedication to your industry and client testimonials to determine the winners’ selection, so we were delighted to receive this award.

Best UK Physical Therapy Blog This year, we were again delighted to be recognised as one of the top 10 Physiotherapy blogs to follow in the UK for 2019, in the number 3 spot no less! The Best UK Physical Therapy Blogs are chosen from thousands of UK Physical Therapy blogs on the web using search and social metrics. The blogs are recognised because they are actively working to educate, inspire, and empower their readers with frequent updates and high-quality information, so this is quite an achievement. Read more.

Another recognition we received was being recognised by 3 Best Rated as being in the top 3 best Physiotherapists in Southampton. 3 Best Rated use a 50-Point Inspection which includes local reviews, history, trading standards, ratings, satisfaction, trust, price and general excellence, so we were delighted to feature in their top 3!


The Eastleigh 10k This year, we were delighted to be asked to be the Official Health Partner of the Eastleigh 10k again. It was a fantastic event and our team worked tirelessly to massage over 170 runners before and after the event. It was such a fantastic experience for all involved and we are delighted to be part of the 2020 event next year.

We have a host of great events, masterclasses and workshops planned. Take a look here at what’s going on and to book any places. 

goPhysio Team Eastleigh 10k

Our Team This year we’ve be joined by our fantastic new Sports & Rehabilitation Therapist Rosie. Rosie is multi-skilled and works in our fantastic (and unique in the area) rehabilitation service, and provides sports and soft tissue massage, sports therapy, Pilates and Positive Steps classes.

We said a fond farewell to Physio Chris, who relocated with his family to The Midlands and a temporary goodbye to Kim, as she welcomed her gorgeous new baby Harriet to the world!

Our Physiotherapy team expanded as we welcomed Physiotherapists Charlotte and Jose and we are delighted that we will be joined by a new Physio early in 2020, Maddie.

Our 4th new team member this year is Katie. You may have seen Katie behind the desk or spoken to her about your appointment or Pilates classes. She’s been an absolutely crucial new member of the team and works tirelessly behind the scenes as our new business administrator.

As demand for our services grows, we are always seeking great new people to join us, so if you know of any Physiotherapists, ask them to give us a shout so we can chat about opportunities.

goPhysio becomes a local ‘Beauty Spot’, a drop off point for unwanted and unused beauty gifts, toiletries or general hygiene products to be distributed to those in need.

What does 2020 have in store?

We are very excited to be planning on expanding our Reformer Pilates service. We’re hoping that this year we’ll be able to introduce Reformer Pilates classes in our studio, offering cost effective, small group sessions on the Reformers!

If you’d like to start 2020 feeling great, looking forward to taking on new challenges and taking care of your body so that you can actually do what you want to do, get in touch. You can drop us an emailbook a consultation online or give us a call on 023 8025 3317. 


Pilates Exercise of the Month – Abdo Prep

Posted on 1st December 2019 by

Each month we’re bringing you a different Pilates exercise to practice and focus on, as recommended by one of our Pilates Instructors. This month, Rosie recommends the Abdo Prep.

Abdominal preparations (Abdo Prep) does what it says on the tin! It prepares the abdominal (tummy) muscles for all the other Pilates exercises and helps to train those ‘centering’ muscles in a correct and controlled manor. Training the abdominal muscles can help with keeping the core tight and stable which helps in day to day life.

This isn’t one to be afraid of and its always good to push yourself with this exercises but remember to breathe! Getting this exercise right and practicing it regularly will help with all your other Pilates exercises.

  1. Pilates rest position with your hands interconnected and placed behind the top of the neck to support the head. Elbows slightly lifted away from the floor, shoulders drawn down and in.
  2. INHALE and lengthen the back of your neck.
  3. EXHALE, slide your ribcage downwards towards your waist to lift your head, neck and shoulders off the mat.
  4. INHALE to hold.
  5. EXHALE and lower to the mat.

Tips

  • Think of lifting and lowering your body from the ribcage and not the head or neck.
  • Maintain the neutral spine position.
  • Do not allow your lower abdominals to dome.
goPhysio Pilates Instructor

Enjoy this months exercise!

Rosie, Sports & Rehabilitation Therapist and Pilates Instructor


Self Care Week – Invest In Yourself

Posted on 20th November 2019 by

Invest in your future self this Self Care Week (18 – 24 November) by making small changes that can make a big difference. 

Self Care Week 2019

Think Self Care for Life is about making improvements in your life to protect your physical health and mental wellbeing.   

Follow these small steps to a healthier you: 

  • Get active; advice is to exercise for at least twenty minutes a day, it’s ideal if you can incorporate this into your day by ditching the car and walking to work, or walking the dog, taking the stairs or even dancing around the kitchen table to your favourite songs! It doesn’t have to be going to a gym or exercise class!
  • Eat well. We all know that healthy eating is crucial to our health so we can start by swapping unhealthy snacks for healthy options such as nuts, seeds and fruit. Ask your pharmacist for advice on managing your weight. 
  • Make positive changes! Take steps to stop those bad habits that don’t serve you well.  This Self Care Week make a plan to stop smoking, reduce your alcohol intake and get active! Your pharmacist can help with lifestyle changes such as weight management and stop smoking services. 
  • Rest.  A good’s night’s sleep is as essential to our health and wellbeing as eating healthily and exercising so, make sure you get the recommended 7-8 hours a night!
  • Stop!  These days we lead such busy lives that we sometimes forget to slow down and stop.  Find time in your day to just quieten your mind. Mindfulness or yoga might be helpful.

‘’It’s never too early or too late to begin to make small, simple changes that will enhance and protect your health now and, in the future, and often, one small change will make a big difference to your wellbeing.  

“For instance, choosing to become more active will not only improve your physical health, it will also boost your mood, particularly if you choose to exercise outdoors in the fresh air.” 

Self Care Week is also about safely managing long term conditions and, understanding how to self-treat those common disturbances to normal good health, such as coughs, colds, sore throats, back pain etc.

When we see people at goPhysio, a huge part of our input is educating people about their injury and steps and changes they can make so that they are empowered to invest in themselves and have an active part to play in their recovery and future preventing of injury.

Read a recent blog we wrote on the principles of being well.

goPhysio Be Well



Meet Your Team – Hello Francesca!

Posted on 28th October 2019 by

As our team has grown over the last year or so, we thought it would be a great time to introduce you to the team that we have to help you, re-introducing the more familiar faces and welcoming the new ones!

Today we meet Graduate Sports Therapist & Pilates Instructor, Francesca.

Francesca Wicker - Sports and Rehabilitation Therapist & APPI Level 3 Pilates Instructor
Francesca Wicker – Sports and Rehabilitation Therapist & APPI Level 3 Pilates Instructor

What are your clinical qualifications?

I studied BSc Sports Therapy at the University of Worcester and graduated in 2013. 

What areas have you previously worked in?

Since graduating I was given the opportunity to work with the GB Bobsleigh team in a voluntary Soft Tissue Therapist position . I have then worked in private injury clinics. 

I have also done lots of voluntary sports massage and first aid at different sporting events, which I always enjoy seeing people achieve their goals. 

Do you have any special areas of interest in injury management?

My biggest interest is with sports injuries and returning people to their sport or activity through hands on work alongside exercise rehab. 

Over the last couple of years, I have attended several different course based on strength and conditioning / exercise rehab, including Tom Goom’s Running Repairs and Nick Grantham’s S&C workshop. I love incorporating new knowledge into helping my patients!

I enjoy teaching classes and seeing people improve and increase their body awareness and confidence in what they can do.  I have done my APPI Pilates qualifications up to Matwork Level 3 and Reformer Pilates Level 3. 

What you’re most proud of?

Graduating and buying my first home.

What’s the best thing about being part of the goPhysio team? 

To have such a varied role, and the supportive environment to help me grow and learn as a person and as a Sports Therapist.

We asked………

If you could invite any 3 people in the world round for dinner, who would they be?

  • David Attenborough
  • Barack Obama
  • Jessica Ennis-Hill

Where in the world is top of your list to visit?

Bali

If you were going to space and could only take 1 thing, what would it be?

A Kindle, so I could read.

What’s the 1 thing that may surprise people about you? 

I am a keen baker and love baking cakes and would love to be able to make wedding/special occasion cakes.


Francesca works at goPhysio on a Monday – Thursday and Saturday. If you’d like to book an appointment to see Francesca, you can give us a call on 023 8025 3317 or book an appointment online here.


More Pilates Exercises In Standing

Posted on 1st October 2019 by

Mat based Pilates exercise are carried out in a variety of positions, including lying on your back, front or side, sitting and kneeling on hands and knees. In addition to these positions, there are many popular Pilates exercises you can do in standing.

Here’s a few of our Pilate’s teams favourites!

#1 Mermaid Standing

  1. Stand with your feet slightly wider than hip distance apart. Imagine your head is a helium balloon to lengthen your spine. Imagine your pelvis as a bowl resting upright to align your pelvis in the neutral position. Gently set your centre. Glide your shoulder blades downwards towards your waist. Place your hands on the brim of your pelvic bowl.
  2. INHALE and lift the left arm to the side and overhead.
  3. EXHALE and lengthen the curve of the spine to the right while maintaining the neutral position.
  4. INHALE and return back to upright starting position.

#2 Corckscrew Warm Up Move

  1. Standing upright, back of the neck long, shoulder blades set, neutral spinal position, knees soft, weight placed evenly through the feet. Arms resting long beside the body. Centre set.
  2. Inhale, circle the arms outwards and upwards overhead. Keep the arms within your peripheral vision and the shoulder blades set, so pulled back and down.
  3. Exhale, fold the arms and place the hands at the base of the head. Keep the back of the neck long.
  4. Inhale, glide the shoulder blades upwards. Keep the collarbones wide.
  5. Exhale, glide the shoulder blades downwards. Keep the collarbones wide.
  6. Inhale, reach the arms overhead. Keep the arms within the peripheral vision and the scapulae set.
  7. Exhale, circle the arms outwards and downwards to return to the starting position.

#3 One Leg Circle

  1. Start in a natural standing posture. Hands on your waist.
  2. Put your feet and heels together. Keeping your heels together, turn your feet outwards slightly.
  3. Inhale, slide your right leg forwards keeping the toes on the mat.
  4. Exhale, circle your right leg outwards, placing your foot directly behind your right hip. Keep the toes in contact with the mat.
  5. Inhale, slide your right leg forwards, placing your floor directly in front of your right hip. Keep the toes in contact with the mat.
  6. Repeat up to ten times in this direction and then reverse the direction of your leg circles on both sides.

#4 Clam Level 3

  1. Start in a natural standing position.
  2. Bend your right hip 45 and the knee to 90 degrees, keeping your legs a hip distance apart.
  3. Put your hands on your waist. Inhale to prepare.
  4. Exhale, rotate your right hip outwards, keeping your pelvis stable.
  5. Inhale, rotate your right hip back to the middle, keeping the pelvis stable.
  6. Repeat up to ten times on the right leg and then repeat on the opposite side.

#5 Roll Down

  1. Stand in a natural standing position. Engage your core.
  2. Inhale to prepare.
  3. Exhale, lengthen the back of the neck and curl the head and neck forwards. Continue to curl the body forwards, one bone at a time. Wheel the pelvis forwards and continue to roll the body downwards as far as comfortable. Allow the head and arms to relax forwards with gravity and keep the knees soft.
  4. Inhale and hold the roll down position.
  5. Exhale, draw the tailbone downwards and wheel the pelvis upwards. Continue to roll the spine upwards one bone at a time. Lengthen the upper body upwards and widen the collarbones to return to the starting position.
  6. Repeat 3 5 times.

Read More 

We have lot’s of informative and educational Pilates articles over on our blog, which you can find here

If you’re interested in finding out more about joining our specialist Clinical Pilates classes at goPhysio in Chandlers Ford, take a look at the details of what we offer, our timetable of over 20 classes a week and more information about getting started with mat Pilates.

Read More

Top 3 Pilates exercises in standing