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Waiting for NHS Care?

Posted on 17th January 2021 by

The NHS has been under unimaginable pressure for almost 10 months now. Whilst those in the front line and emergency care have had to shift much of their focus to saving lives of those with Coronavirus, waiting lists for other services and care have been growing.

Recent headline news has included startling facts such as:

  • There was a record 4.46 million on the waiting list for routine treatment, including knee and hip operations
  • More than 192,000 have waited more than one year – in February, before the pandemic started, the figure stood at 1,600

On top of this, GP surgeries are now coming together to do a sterling job in co-ordinating and delivering the vaccines, meaning they face even greater pressures.

Throughout this pandemic, as a healthcare business, here at goPhysio we have been able to remain open for care, be it online (through virtual consultations) and since May 2020, re-open for face to face care.

There are many issues that you may have previously seen your GP about that you now feel reluctant to.

  • Maybe your pain or injury doesn’t seem serious enough and you can’t justify taking their time
  • Maybe you think it will just get better on it’s own
  • Maybe you’re just putting up with it and crossing your fingers, waiting for restrictions to lift
  • You may not feel comfortable going to an NHS facility, concerned about others there
  • You might have already had NHS help but it’s just been on the phone or you were given some generic exercises that aren’t helping
  • Maybe you weren’t confident with a phone or online appointment and think you’d benefit from a second opinion

The NHS is urging people to still seek help and support through their GP or 111 service if they need it. The systems in place now are there to help you and any concerns about your health should not be ingnored.

However, there are many conditions and injuries that may not warrant seeing your GP that we can help with. We can offer same day appointments, with our specialist team, who can assess your injury or issue and provide a tailor made recovery plan. The waiting and the wondering can often be the most frustrating and worrying part of an injury. So having a clear picture and plan and having all your questions and concerns addressed can be so helpful.

Examples of the most common issues we are seeing include…….

  • Back pain, both long term and more recent, acute back pain
  • Neck and shoulder issues (lot’s from home working)
  • Sports injuries – lot’s of overuse injuries from running and home workouts
  • People waiting for surgery such as hip or knee replacements
  • Those recovering from COVID, wanting support to build back up and return to normal activities and sports
  • People who have had an NHS GP or Physio phone appointment only and want to see someone face to face
  • Those who think they may need a referral to a consultant or for a scan and aren’t sure what to do or where to go

So, if you don’t want to wait and want an alternative to the NHS, don’t delay. You can book an appointment online here or call us on 023 8025 3317.

We look forward to helping you.


Lockdown 3.0 – goPhysio are Open

Posted on 4th January 2021 by

*WE ARE OPEN* As a healthcare clinic, goPhysio remain open now we are in lockdown once again. We provide essential medical services that help those who are injured or in pain and are helping to reduce the burden on the significantly over-stretched NHS and GPs.

The highest level of screening, PPE, cleanliness and other additional measures are an integral part of how we work, giving you the confidence and reassurance to ensure we are protecting you and our team in the best possible way.

We also offer a full range of online services, should you be shielding or more cautious about leaving home. Please call us on 023 8025 3317 if you need our help.

Government guidance being followed here.


Bringing Positive Steps To You!

Posted on 25th November 2020 by

Positive Steps is back!

We’ve missed doing our Positive Steps exercise classes and seeing you all every week, enjoying exercising, getting your bodies moving and chatting away!

The Sports Therapy team have been working tirelessly to find a way to bring these popular classes back by making sure our COVID secure clinic is suitable for these small group sessions in the Strong Room. Thank you to those who gave feedback on how you wish to see Positive Steps going forward.

Following government guidance, we’re unable to run the classes as before. However, we’re happy to say that our first COVID friendly Positive Steps Zoom class is taking place Friday 4th December at 1pm.

  • Call us on 023 8025 3317 to book your place for our Live Stream class. You’ll then receive an email which will contain your Zoom link. A second remind email will then be sent 1 hour before the class is due to start.

OR

  • Register your interest in pre-recorded classes for you to enjoy in your own time by replying back to this email.

You’ll need is a chair and access to a screen to see us. We’ll also be using equipment that you can find at home so don’t panic if you do not own a set of small dumbbells or floor dots. The classes will be ‘home workout‘ friendly and we’ll explain everything else you’ll need beforehand via email.

We use a class management system called TeamUp which links with Zoom, in order for us to bring the same great class to you at home. You’ll receive an email from TeamUp asking you to confirm your registration, which we would have started for you.

If you had any other questions at all, please do not hesitate to contact us.

Francesca, Rosie and Will are looking forward to see you again soon! 

What is Positive Steps?

Positive Steps is an exercise programme designed specifically for older people – to help you gain balance, flexibility, strength and stability. The exercises are not too strenuous and can be adapted to all abilities. We normally run these small group sessions a few times a week at goPhysio in Chandlers Ford, but due to the COVID restrictions, this isn’t currently possible.

Can’t make the online class?

Take a look at some exercises you can do at home here.


Give the gift of health & wellbeing this Christmas

Posted on 15th November 2020 by

What a year it’s been. With Christmas fast approaching, it’s giving people maybe a little glimmer of hope, something to look forward to.

As people start planning their Christmas shopping, it’s heartwarming to hear that many people are thinking more about shopping local, supporting local businesses and moving away from the commercialised and materialistic gift buying, that we so often see.

If this years taught us anything, it’s that our health and wellbeing really is one of the most valuable things we have.

So, what better gift to give this year than something to help your friends or family invest in theirs. Sometimes they just need a little nudge in the right direction.

Do you know someone who has an issue that causes ongoing pain, that is slowly limiting their life? Are you noticing someone slowing down, not doing as much as they used to or often worrying about and injury that keeps coming back? Has the stress of this year taken it’s toll, with neck pain and headaches becoming a regular part of life?

We offer gift vouchers for any amount that can be used for any of our services. Any vouchers purchased in 2020, will be valid for the whole of 2021.

What sort of things could I buy a voucher for?

Here’s a few ideas…..

  • A 45 minute sports & soft tissue massage appointment to help ease away stress, strains and tension, £59. (Also available is a 6 pack of 45 min massages for £295, saving £59 on the full price).
  • A 45 minute physiotherapy assessment to get to the bottom of a stubborn, new or recurring injury that might be slowing someone you know down, £79.
  • A 1-2-1 Pilates session, £49. Perfect for anyone you know that might have been talking about starting Pilates for a while but aren’t sure where to start or whether they’ll be able to do it. Why not combine with a pair of Pilates socks too!
  • A 1-2-1 exercise based rehab session, £59, to tackle an ongoing injury, it’s like a clinical personal training session, a great way to have a bespoke exercise programme put together to target an injury or long term condition, that can be continued independently or with our help.
  • An online Pilates class or access to online classes (from £5)

You can buy a gift voucher for any amount, we can be totally flexible.

We also have foam rollers, massage balls, Pilates socks and other little accessories available to accompany your voucher.

How do I buy someone a voucher?

In person

  1. If you’re local, you can pop into the clinic (we’re open Monday – Friday 8am – 8.30pm) and buy a voucher for any amount.
  2. We’ll provide you with a voucher and Christmas gift card.

Over the phone

  1. Call us on 023 8025 3317 and lets us know what voucher you’d like to buy.
  2. We’ll take secure payment over the phone.
  3. We’ll take all the details we need and post out your voucher and gift card, either to the buyer or recipient (with a personal message too if you like!).
Christmas Gifts from goPhysio

The Value of Contact: why we still love face to face!

Posted on 8th September 2020 by

Over the last 6 months, healthcare has experienced a HUGE shift. As a result of the global pandemic we are all still living with, face to face health care experienced an absolute drastic decline. For obvious reasons. The NHS has had to prioritise managing Coronavirus care, health issues that were not deemed urgent became a very low priority and potential risk of transmission meant that many healthcare interactions shifted from face to face (in person) to virtual (aka online, video, phone consultations etc.). 

This shift, in the earlier stages of the pandemic was absolutely necessary. As a local healthcare provider, we quickly set up an online service in order to continue to help people with their pain, injuries and recovery, with ‘virtual physiotherapy’ and a video Pilates service. There is no doubt this was needed and we helped many people.

Longer term, there is definitely scope for online and virtual healthcare services to continue. There are many opportunities and indisputable benefits of virtual healthcare:

  • It can be cost effective, particularly for the NHS and larger organisations. Delivering services online is potentially much more cost effective, and the COVID situation has enabled this huge shift (that was already in the pipeline) to happen quicker. It can also be a more affordable way for patients to access healthcare.
  • Access to specialist care is no longer geographically dependent. You don’t have to live in the same city or county as that specialist who may be best place to help you, access is now available more easily to anyone in the world.
  • It can be more time efficient, not only for the Clinical team, but also for those accessing the service. You aren’t taking out the time needed for travel, parking, time off work etc. and can get the support you need from the comfort of your home.
  • You may feel more relaxed and confident being in your own surroundings. Particularly when going out and about carries some risks, remaining in your own surroundings to access care can be preferable.

However, for all it’s potential benefits, there are so many reasons why it is so important for face to face care to continue.

Here’s a few of our thoughts on the huge value of face to face care.

  1. Personal connection – yes, you can connect online or on the phone, but let’s be honest, it really is second best. It’s wonderful if there’s no alternative and for some there isn’t – in the face of Coronavirus, if the risk of contracting the virus outweighs the need for face to face healthcare, access to virtual healthcare is essential and has huge benefits. But you really can’t beat having that personal, face to face connection with someone.
  2. All the non-verbal cues are crucial. How people stand, talk, move, sit, breath……..these cues are all such important aspects of an assessment and getting to the bottom of someones problem. Yes you can get some sense of these elements on video, but so much can be missed.
  3. Online fatigue – Anyone who’s been involved in endless Zoom meetings, Microsoft Teams lessons, online quizzes and live Facebook streams, will inevitably be feeling the fatigue of thee online platforms setting in. Yes, technology is wonderful. Yes, it’s presented unimaginable opportunities, enrichment, information and connections, but the fatigue does set in and it’s so important that our lives don’t become focused purely around a screen and technology.
  4. Technology woes – Technology is great, but reliant on so many factors that don’t make it an equal experience for all. Your device (camera, sound, screen size for example) own understanding and technological ability, internet connection, physical space and lighting will all impact on how positive your experience is. For some it just ins’t accessible, whether that be access to the actual equipment or skills needed to make it work effectively.
  5. Privacy can be a serious consideration. You may not have the time or space at home or in the office to carry out a confidential appointment and have an open and honest discussion like you would in a private, clinical space.
  6. A more accurate diagnosis can be made in person, when you can actually feel, touch, move and interact fully with someone. It is a much more effective way of really getting to know someone, their aims, goals and story and what you need to do to help them.
  7. Engagement and interaction is much more effective – using skilled ‘hands’ to guide and support someone, whether that be in actual ‘hands on’ treatments or to assist and guide exercises, stretches, positions of rest or to ease pain, just can’t be replicated virtually in the same way. Engagement is crucial to get positive outcomes.
  8. Benefits from virtual support can plateau quickly – any support is generally limited to advice and exercise, which works well for many people but not everyone! Some people need more than this.

If you wanted to catch up with a friend, what would your preference be? Meeting up for a coffee in person or a phone call? Yes, a chat on the phone or a FaceTime can be great and meets a need, but if you had a choice, what would you rather? Just think about what additional joy you get from actually meeting your friend face to face!

Since we re-opened for face to face care, we have heard so many really sad and worrying stories. Stories of people being isolated for months, without any contact – coming to see us in a very safe, clean and relatively protected environment has been a lifeline, not only for their physical health but also psychologically. Their appointments have been their only physical contact.

We’ve seen people who didn’t know they could or had no way of accessing online or virtual support, so suffered for months unnecessarily. Sadly, we’ve also seen people who were misdiagnosed or have had serious illnesses missed

In the 20+ years since we’ve been working in the healthcare sector, we’ve never experienced such a change and shift and the physio profession is at risk of starting to become a little divided and fragmented in it’s approach. Face to face care doesn’t now look or feel quite the same (PPE, social distancing where possible and stripped back surroundings) – but our team are the same, our level of commitment and care is the same and our goal remains to help you, so even behind the mask, that’s what we’re doing.  

We are always open to embracing progress and change and virtual and remote services are a very valuable way of helping people, but what is becoming very clear is that there is a clear need for more training and guidance in this area to ensure it is an effective way to delver what’s needed.

Value of face to face

COVID-19 Update & Latest

Posted on 12th June 2020 by

We’ve now been re-open for face to face appointments for 3 weeks now, so thought we’d give a little update about where we are and our latest news and answer a few questions that we’ve been asked.

Q: I don’t need an appointment urgently and want to make sure I give priority to someone in urgent need, so I’m not sure whether I should book?

A: We are gradually returning our team off of furlough as demand for appointments increases. We want to get the whole team back to work as soon as possible, and can respond quickly. So, don’t worry about availability. We can guarantee appointments for any urgent cases and have availability for those less urgent too.

Q: What services are you currently offering in the clinic?

A: We are currently able to offer physiotherapy and 1-2-1 Pilates face to face. We are keeping a close eye on the guidance and will introduce other services ASAP.

Q: Im a little confused. In a couple of weeks time, I will be able to get my hair cut or a tattoo done. But there is no mention of sports massages returning. Surely, maintaining physical health is more important ?

A: We totally agree and we’d love to be able to offer sports massage and currently have a huge demand building. Unfortunately, we are governed by our Clinicians’ professional body’s guidance and their insurance cover. So at present, they are not deeming sports massage as essential or urgent care and are therefore not enabling us to provide this. We have to follow the guidance available to us at this time. We are hoping that this will change by early July and we can start offering sports massage then. We will keep everyone updated ASAP.

Q: What team members do you currently have working at the clinic?

A: We currently have Paul (our Clinical Director), Hugo (Senior Physiotherapist & ) and Katie (Practice Manager) at the clinic. Roz (Senior Physiotherapist & Pilates Instructor) is returning from Monday 15th June.

Q: Will I come into contact with other people when I come for an appointment?

A: As you can see from our measures below (read more here), we have taken lots of steps to try and minimise any contact with others. The waiting room isn’t being used, we have staggered appointments (with extra time between appointments), bookings are made by your Clinician and payments are made online. We really feel grateful that we have a large, spacious clinic with dedicated gym and studio and 6 self contained treatment rooms to be able to work from.

Q: What are your opening hours?

A: As of Monday 15th June, these are our opening hours:

Q: I’m worried about going out and the risk of contracting COVID-19

A: We take the health and wellbeing of our team and community very seriously and have undertaken an extensive risk assessment and are following our latest professional guidance. Until there is a vaccine, it is almost impossible to completely eliminate the risk, but it is down to individuals to assess their own risk and follow guidance and make their own decisions. There come’s a point when physical, mental and economic health have also got to be a consideration.

Q: Do I have to have a virtual online appointment first?

A: No. We have recently revised our guidance and are now offering a telephone triage as an alternative, so that we can discuss your case and identify which path of care is most appropriate for you.

This lovely message put a smile on our faces……..


Virtual or Face to Face?

Posted on 3rd June 2020 by

It’s early days, and we’ve only just re-opened our doors for face to face appointments. We have followed all of our professional and Government guidance to both help us decide when to re-open and to create an environment that’s as safe as possible.

The guidance that we are working with is just that, guidance – so it’s open to individual interpretation, based on risks and needs. To see someone face to face, we have to rationalise that this is justified.

One question that we’ve asked ourselves, we get asked and that we’ve taken guidance on, is, what can we justify seeing face to face? Is what we offer essential?

On the surface, MSK physio isn’t essential, it doesn’t directly save lives. However, 10 weeks of lockdown, home working, stress, home schooling, workout videos, less activity (or more activity than used to) is certainly taking it’s toll on many people.

The great news is, that there is so much we can do through a virtual online appointment. You’d be surprised! We’ve had great feedback from our online consultations and this will continue to be our first line of approach. You can read more about virtual consultations here.

However, there are instances where a face to face appointment is justified. Factors we consider may include:

  • The severity of the condition and symptoms. Some people are in absolute agony, meaning they are distressed, worried and can’t go about their day.
  • Longstanding conditions that rely on help and support from physio’s, that are experiencing physical (and psychological) deterioration without that support.
  • Individual urgency and priority. This is subjective, but if your livelihood or dependents rely on you being able to move and function physically, getting help may be an urgent priority.
  • Effects on level of function and independence.
  • Potential or actual deterioration and increasing disability
  • Social, emotional and economic factors that are of high priority or urgency to the patient e.g. return to work, family commitments.

So many people rely on exercise to help them not only physically but also mentally. If an injury is stopping people from being active or getting out to exercise, this can have an increasingly big impact on:

  • Mental health (low mood, stress and anxiety)
  • General mobility, fitness and health
  • Maintaining or reducing weight
  • Managing long standing health conditions
  • Preventing certain health conditions
  • Relationships and self care
  • Confidence 
  • Independence (to care for ourselves, dependent and our home)

Coupled with the fact that NHS MSK Physiotherapy care has reduced dramatically (or even completely stopped in some areas), people are reluctant to seek help from their GP and scheduled orthopaedic surgeries and tests such as scans have been postponed, there really is a huge gap in care to be filled.

On top of all this, we have people who need rehabilitation after having coronavirus or have been discharged from NHS care with little or no follow up.

We fully appreciate and understand that many people will not feel ready or indeed need to come and see us at the clinic yet. We just want to reassure you that, if you have a need that is justified, we will guide you through the most appropriate pathway of care.

If you have any questions or would like to know more, please don’t hesitate in getting in touch.


Creating you a COVID Secure Clinic

Posted on 22nd May 2020 by

No one in the entire World that has been untouched by the coronavirus (COVID-19) pandemic in some way. Throughout this time, the safety and well-being of all or customers and the goPhysio team is our utmost priority and will always continue to be at the core of all our decisions.  

We have missed being able to offer you the support and care that we know you value, and we are very pleased to be able to re-open our doors and are looking forward to welcoming you into the clinic again from Tuesday 26th May, albeit with lot’s of changes and additional measures in place. Initially, we will only be offering physiotherapy appointments.

Being a healthcare environment, that inherently involves very close contact, there are obviously lot’s of things we have to address and consider.

Following the latest guidance, wherever possible, we will continue to offer virtual online appointments as a preferred alternative to face to face. Any patients making a booking will have to be assessed online first to identify which path of care is most appropriate for you. As it currently stands, lockdown restrictions have been eased and NOT lifted and therefore, we must continue to respect and follow guidance appropriately.

Our priority is to keep you as safe as possible, and in order to re-open the clinic for face to face services, we have implemented a number of changes which we would like to make you aware of. 

These measures have been put in place following an extensive risk assessment and will be revised and amended as necessary. To help ensure we can run and maintain a safe environment for all, it is essential that you carefully read the steps we have taken and agree to comply with the measures we ask visitors to our clinic to take. 

The steps we’ve taken to create a COVID Secure Clinic 

Online Virtual Assessment

  • Prior to booking any face to face consultations, we have to conduct an online assessment to identify which path of care is most appropriate for you. We must assess whether you have significant pain or an urgent clinical need that justifies attending for a face to face consultation, in line with the latest professional guidance. 
  • During this assessment we will diagnose your condition or injury, through a series of questions and tests, advise on the most appropriate advice and care and prescribe a personalised exercise programme, which we will then email you. 
  • Following the latest guidance, wherever possible, we will continue to offer virtual online appointments as a preferred alternative to face to face.
  • Should it be agreed face to face care is the preferred route, we will ensure that you understand:
    • The potential nature of close patient contact during our services
    • The level of PPE that a clinician will be required to wear
    • The infection prevention and control measures that must be taken
  • You will be read a ‘Risks statement’ which we will confirm you understand and agree to. 
  • Given the guidance on shielding, those classified as ‘clinically extremely vulnerable’ will be discouraged from face to face appointments during the period of shielding. 

Screening 

  • As part of the assessment, we will ask you a series of screening questions in relation to COVID-19. 
  • If you are attending for a face to face appointment, we will send you an online screening form which it is essential for you to complete online before your appointment.
  • We may ask to take your temperature on entry to the clinic as part of our screening.

COVID Secure 

  • All correspondence, invoices, exercises and receipts will be sent via email, so please ensure we have your correct email address and monitor your spam folder. We are unable to provide any paper documents, receipts or information. 
  • You will find physical reminders of social distancing throughout the clinic, including a Perspex reception barrier, floor markings, posters and display screen messages.
  • All magazines, printed material and soft furnishings (including pillows and towels) have been removed. 
  • We would ask that if you would like a pillow or towel during treatment, to please bring your own. 
  • We will be minimising the use of equipment wherever possible. 
  • The water dispensers will be out of use. 
  • The WCs will be out of use for visitors.

Clinic Capacity 

  • Based on the size and layout of the clinic premises, we will be limiting the number of Clinicians working at any one time to facilitate social distancing. 
  • Appointments will be staggered to facilitate social distancing. 
  • We would request that if at all possible, you do not bring anyone with you to your appointment. If it is your preference to bring someone with you, they will have to accompany you into the clinic room (they will not be able to wait in the waiting area) and will also be asked COVID-19 screening questions and to record their contact details should we require them in the future as part of track and trace. 
  • Children under 16 will need to be accompanied by a parent/guardian (in line with our Child Protection Policy), who will also need to answer COVID-19 screening questions. 
  • Please do not arrive early for your appointment to minimise the risk of contact with other patients. We ask that if you come by car, please wait in your car in the car park until your booked appointment time. At your appointment time, please wait at the front door of the clinic and your Clinician will greet you at your appointment time. 
  • Whilst in the clinic, please observe social distancing, by keeping at least 2m from anyone (unless receiving clinical treatment). 

Booking and payments

  • To reduce face to face contact with non-clinical staff, you will be asked to make any follow up appointments with your Clinician whilst still in the clinic room or online. No bookings will be made at reception. 
  • After your appointment, you will be sent an email with a link to make payment securely online. (Prompt payment would be much appreciated, don’t forget to check you spam folder if you don’t see the email). 
  • We will be unable to accept cash payments. 

Enhanced Cleaning 

  • We have put in place enhanced cleaning measures for all communal and clinical areas. The clinic rooms will be cleaned thoroughly in between every patient, and additional time has been scheduled to allow for this. 
  • All communal and high contact areas will be cleaned frequently.  
  • We have replaced all fabric chairs with wipeable seating and removed any soft furnishings and accessories, such as pillows and towels. 

PPE

  • We will ask all patients visiting the clinic to wear their own face covering. If possible, please wear your own face covering to the clinic. If you don’t have one, we will provide you with one at a cost of £2, which will be added to your appointment invoice. 
  • Our Clinicians will be wearing appropriate PPE in line with the latest guidance. 

Hand Hygiene 

  • Please do not wear your own gloves into the clinic, as this poses a potential risk. 
  • Please use hand sanitiser when you enter the clinic. 
  • Please refrain from touching anything whilst you are in the clinic. 
  • Our team understand the importance of hand hygiene and will ensure that they wash their hands in according with COVID Secure guidelines before and after any ‘hands on’ interaction. 

Our services

  • We have carried out a risk assessment on all the services that we offer and we are confident that we can continue to provide these safely. We will be offering selected, essential services initially and will review what we offer on an ongoing basis subject to Government recommendations. 

We aim to make any interactions as safe, comfortable and valuable as possible. If you have any concerns about the services please let us know and we will do what we can to satisfy you. If you have any preferences regarding social distancing and ‘hands on’ treatments please advise your Clinician so that these can be respected. 

Thank you for your understanding

The goPhysio Team  

Here is the professional guidance we are following from The Chartered Society of physiotherapists to facilitate our rationale as to whether to offer face to face appointments.


COVID-19 Latest Update from goPhysio

Posted on 12th May 2020 by

We have been eagerly anticipating news this week from the Government and our Clinical professional bodies in relation to the easing of lockdown and phased re-opening.

We are positively encouraged that we are all moving in the right direction. However, in light of all the latest advice, goPhysio will remain closed for face to face in person services at this current time.

The protection of the health and wellbeing of our clients, team, their families and our wider community has always been and continues to be central to all of our decisions.

There are a number of key factors that we have considered when deciding whether it is appropriate to re-open for face tp face services. These include:

  • Legal, regulatory and professional responsibilities
  • Risk assessment of the working environment for which we are responsible
  • Infection prevention and control measures
  • Access to personal protective equipment (PPE)
  • ‘Virtual first’ approach alternatives available
  • Patient risk assessment and clinical reasoning
  • Patient consent for treatment

There is no doubt and it has been acknowledged that the public need and desire to access services such as physiotherapy will rise in the coming weeks. The significant number of people with injury and illness who, because of prolonged and strict social distancing and shielding measures, now increasingly need of support from physiotherapists, will place significant demand on the services that we offer at goPhysio. This renewed and increased demand together with likely public expectation to access face-to-face physiotherapy, will place pressure on us to return to business as usual.

However, our duty of care means we have a legal responsibility to provide a reasonable standard of care to our clients and to act in ways that protect their safety. By offering face to face services, we do not believe at this time we can justify this.

The Chartered Society of Physiotherapists have today produced comprehensive guidance for us. The paragraph highlighted below in particular has guided our decisions making.

Given the potential seriousness and gravity of transmitting and contracting COVID-19, we can not justify that the benefits of seeing people with musculoskeletal injuries is greater than the risk of infection transmission at this time.

This advice is also echoed by other professional bodies that our Clinician’s are guided by, including BASRat and The Society of Sports Therapists.

That said, guidance is changing all of the time and we are reviewing our position on a regular basis.

We already have lot’s of measures in place and have carried out a comprehensive risk assessment, so that when we decide it is OK to open our doors, we will be able to offer the safest possible environment for all.

In the meantime, our virtual services are the safest way for us to help you. We have had overwhelmingly positive feedback about virtual physio and the regular Pilates classes online.

We are offering:

Take a look at our website to find out more and how to access these services.


goPhysio Online Shop

Posted on 20th April 2020 by

We’ve pulled together a carefully selected list of products that can help you with your rehab, recovery, Pilates and exercises at home. Take a look at the items and click on the links to be taken through to the individual products that your Clinician has recommended.

PAIN RELIEF


COLD TREATMENTS


FOOT SUPPORTS


EXERCISE AND PILATES EQUIPMENT


MASSAGE


POSTURAL PRODUCTS


BRACES AND SUPPORTS


TAPING AND STRAPPING