Bookings for our Clinical Pilates are managed directly through the clinic. To join our classes, you need to sign up for our Pilates Membership.
Becoming a member of our goPhysio Pilates, you'll receive a number of benefits:
Why do you operate with a membership system and not pay per class?
Pilates is a form of exercise, like most, where the best benefit is gained from practicing regularly. We want you to get the most from your classes and from over 10 years of teaching have found that having that regular commitment of a regular, weekly class will help you get the best results. With busy lives, it's all too easy to dip in and out and something else becomes a priority over yourself. So, having a regular class that you're committed to helps support you to invest time in yourself for your health and wellbeing.
Over the years, we've also learnt that our Pilates attendees really value having a space in their regular class. It forms part of their weekly routine and strong friendships are formed with other attendees. When it came to having to re-book, people were fearful of loosing their space and had the worry of not missing booking deadlines or remembering to pay. Having an automatic payment system addresses all this and makes it easy and hassle free.
What happens if I miss a class?
We offer a unique 'make up class' system. If you aren't able to make a class, for example you are unwell or going on holiday, please let us know. We ask for 24 hours notice. You will then have the opportunity to make up your missed class from any of the 20 classes a week we offer. You will need to make up your missed class in the same calander month. Make up classes can not be carried over.
I’m going away for 3 weeks in the summer or my Children are on school holidays, so I can’t come over the summer, what options do I have?
There are 2 options you can choose from:
Can I set up my DD by phone or in writing?
Unfortunately, we are unable to offer this as an option. Setting up your DD online provides the most secure option for you (no credit card is required). It requires you enter just 6 pieces of information online in a very simple and easy to follow format:
The details are entered directly onto the secure GoCardless site and goPhysio do not have any access to any of your personal or banking details. It isn’t ‘online banking’ and is a fully secure site. Your payments will be fully protected by the Direct Debit Guarantee.
If we were to introduce paper or phone set up options, we would have to retain paper copies of your information in order to meet financial regulations. We felt that this option was far less secure for you and not necessary in the modern age!
If you aren’t confident setting up your DD online, we’d be more than happy to assist you at the clinic, please let us know.
Can I do additional classes?
Yes, if you’d like to do ad hoc extra classes you can do this on a ‘pay as you go’ basis. The cost of extra ad hoc classes is £15 a class and is subject to availability.
What do I do if I want to stop coming to Pilates?
All you need to do is contcat your bank to cancel your DD. You will need to allow at lesat 3-4 working days for your bank to actoon this. The DD is taken on the 25th of every month, so please bear these dates in mind if you do want to cancel.
Read a comprehensive goPhysio Pilates Membership FAQs here.
We invest in our clinic and facilities, providing you a top notch experience in wonderful surroundings.
We guarantee we will offer you an appointment within 24 hours of you getting in touch.
We’re easy to get to and find, with free parking and excellent public transport links.
Through our many years of experience, we’ve learnt to deliver the best possible care and service.
Our care is focused on listening to you, solving your injury problems and achieving your goals.
We quickly get to the bottom of your problem, finding and addressing the real cause, not just the symptoms.
You'll benefit from our hands-on approach, perfected through years of study, dedication and practice.
Our expert team will solve your injury puzzle, providing seamless care between our range of services.
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