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At goPhysio we’re here to help local people live a healthy, active, positive life, pain & injury free. How our customers feel - and how we treat them, whether it’s in the treatment room, studio or on the phone, is of the upmost importance to us.

Central to all this is our team. So, we’ve developed a great place to work, with strong values that underpin everything we do and we look for people who share these values too. Support, training and feedback are part and parcel of working at goPhysio and motivation to develop personally and professionally is crucial.

We search for new team members on attitude first, skills second. So, if you think you may have the right attitude to succeed and progress your career at goPhysio, we'd love to hear from you. 

Do you………..

  • Love being chained to a treatment room doing the same thing day in day out?
  • Appreciate not having the most up to date equipment and facilities to offer the best possible care for your patients? 
  • Enjoy filling in endless forms from intermediary companies? 
  • Value being dictated to by insurance companies? 
  • Want a Monday - Friday, 9 - 5 job? 

Are you……..

  • Afraid of hard work? 
  • Content being ‘self employed’?
  • Happy working alone with no support or peer mentoring?
  • Excited by doing the same work day in day out?  

If you answer YES to any of these, then this isn’t the right career move for you! 

Unlike many other private practices, we:

  • Employ all our staff, providing a secure and cohesive working environment 
  • Don't do any medico-legal work, so no lengthy reports and treatment restrictions
  • Run a weekly in house training programme
  • Have full time administrative cover, so you can focus on looking after your patients
  • Provide a varied caseload and working day, including leading rehab sessions, taking classes and seeing patients 1-2-1
  • Offer the latest treatments and a range of services, including Shockwave and Reformer Pilates
  • Have a platform for individual growth and development. We always provide scope and opportunity for you to follow your passion
  • Have a clinic with great, spacious, individual treatment rooms and an onsite studio and rehabilitation gym
  • Host external courses, that team members can attend free of charge 
  • Provide paid holiday, Childcare Voucher Scheme, a generous external CPD budget, study leave and many other little perks! 

We have high expectations and standards, our patients expect nothing less too. In return for your commitment we offer the best local facilities, investment in you, many opportunities for development and a friendly, supportive working environment.

We’re always looking for people to join our 12 strong team and be part of our exciting journey of growth. We are interested to hear from Physiotherapists, Sports & Rehabilitation Therapists and APPI Pilates Instructors. So, if you think you’d like a new opportunity, we’d love to hear from you. Drop an email to fiona@gophysiotherapy.co.uk

Current Vacancies

MSK Physiotherapist

About you

We are looking for someone with:

  • A BSc or MSc Physiotherapy qualification
  • HCPC Registration 
  • Member of CSP
  • MSK physiotherapy experience, ideally within private practice
  • APPI Pilates matwork level 1 at a minium or an interest in developing Pilates 
  • Fluent written and spoken English 
  • An open, coachable and adaptable nature who is self motivated and has a positive attitude

About the position 

  • Employed
  • Full time 40 hours/week, although part time (minimum 24 hours/week) would be considered
  • To include 2 evenings/week and a Saturday morning on rotation 
  • Generous salary, dependent on experience 
  • 28 days paid holiday (including bank holidays), with additional days after 2 years employment up to 35
  • Generous external CPD budget 
  • Free places on hosted external CPD courses
  • Weekly in house training 
  • Pension, Childcare Voucher Scheme, study leave 
  • Dedicated administration time and full time administration support 

Download the Job Description / Personal Specification for further information

Sports & Rehabilitation Therapist

About you

We are looking for someone with:

  • A BSc Sports Therapy or Rehabilitation Therapy Qualification or equivalent
  • Member of SST, STA, BASRaT or equivalent 
  • APPI Pilates Matwork level 1 minimum or interest in developing Pilates
  • Experience with exercise rehabilitation for injury management, rehab and prevention in an individual and group setting
  • Fluent written and spoken English
  • An open, coachable and adaptable nature who is self motivated and has a positive attitude

About the position 

  • Employed
  • Full time (40 hours/week), although part time (minimum 24 hours/week) would be considered
  • To include 2 evenings/week and a Saturday morning
  • Generous salary, dependent on experience
  • 28 days paid holiday (including bank holidays), with additional days after 2 years employment
  • Generous external CPD budget
  • Free places on hosted external CPD courses 
  • Weekly in house training
  • Pension, Childcare Voucher Scheme, study leave
  • Dedicated administration time and full time administration support 

Download the Job Description / Personal Specification for further information

Sports Massage / Soft Tissue Therapist 

About you

We are looking for someone with:

  • A VTCT Level 4 Sports Massage Award or equivalent
  • Member of professional body e.g. SMA or equivalent
  • Experience working as a Sports Massage / Soft Tissue Therapist, ideally within a private healthcare setting 
  • Fluent written and spoken English 
  • A positive, flexible and highly self motivated attitude

About the position 

  • Employed 
  • 30 hours/week, although part time (minimium 10 hours/week) considered 
  • To include 2 evenings and/or a Saturday morning 
  • Secure, guaranteed income 
  • 28 days paid holiday (including bank holidays) pro rata, with additional days after 2 years employment
  • Weekly in house training
  • Pension, Childcare Voucher Scheme, study leave
  • Dedicated administration time and full time administration support

Download the Job Description / Personal Specification for further information

Business and Customer Relations Adminstrator

A fantastic new role is being created at our well established private health & wellbeing clinic, in Chandlers Ford, Hampshire.

As a Business and Customer Relations Administrator, you will be responsible for supporting the Directors with the non-clinical aspects of the business. You will be highly organised, efficient and proactive with exceptional prioritisation and time management skills in order to effectively carry out a wide range of tasks.

The variety of responsibilities of the role will include aspects of administration, accounts, customer relations, marketing, human resources, staff development and service development activities. Your role will be to support the Directors, working closely with them, the entire team and customers, to co-ordinate operations that enable the business to grown and thrive.

About you

  • You will have relevant formal education and qualifications in business administration or equivalent.
  • You will be extremely organised, efficient and pro-active, with exceptional prioritisation skills.
  • You will love the detail, planning and turning your plans into actions!
  • You will be great at not only organising yourself but others too.
  • You will be passionate about joining a well established, small, family business that has ambitious plans for growing, where you will play a key role in supporting that growth.

Key Responsibilities

In this exciting and fulfilling position, you will be faced with a wide range of ‘back office’, front desk and customer facing duties.

You will be expected to:

  • Be responsible for effectively managing the day to day non-clinical aspects of goPhysio alongside the Directors.
  • Use your skills to ensure our patients have the best possible care throughout their journey at goPhysio.
  • Take responsibility for effectively problem solving the day to day issues that arise and resolving or delegating the issues appropriately.

Administration

You will have a key role in overseeing and managing day to day administration tasks. Your key administration responsibilities will include, but not be limited to:

  • Working with and utilising the practice management software to optimise patient care and customer relations.
  • Developing, refining and implementing administrative processes and systems so that they work efficiently and effectively.
  • Ensuring data accuracy, by updating, editing, or amending information in business software and business administration process and systems.
  • Utilise and promote all channels of communication, to ensure communication throughout the team is consistent, timely and appropriate.
  • Create, collate and dispatch work requests and supporting documentation, ensuring timely supply to meet teams’ requirements.
  • Logging and actioning any maintenance and housekeeping issues in relation to the facilities and premises.
  • Overseeing clinic room and facilities standards to ensure the clinic is well equipped, well maintained and presentable at all times.

Accounts

You will be involved with certain aspects of financial management systems, which may include:

  • Utilising our online accountancy package to assist with accounting administration.
  • Invoicing third parties for work carried out and ensuring timely payment of such invoices.
  • Monitoring and submitting expense reports.
  • Monitoring and evaluating suppliers, to ensure that best value is being received at all times and striving to reduce overheads wherever possible.

Customer Relations

You will play a crucial part in maximising customer engagement through:

  • Developing and optimising the ‘customer journey’ utilising current and potential new initiatives.
  • Utilising digital strategies to nurture engagement.
  • Optimising internal systems and protocols.
  • Being customer focused and using strategies to ensure we exceed customer expectations and customer service constantly at all times.
  • Actively recording customer feedback and testimonials as part of marketing activities and service development.
  • Promote and support cross service referrals.

Marketing

You will be involved in developing a loyal, long term customer base through marketing activities such as:

  • Facilitate with the planning, organising, implementing and evaluation of events and workshops.
  • Being responsible for managing lead enquiries to the clinic.
  • Updating, proof reading and assisting with blogs and social media marketing activities.
  • Working with the Directors to oversee the marketing calendar and plan and delegate marketing activities appropriately.
  • Utilising digital strategies to nurture retention, including CRM, newsletters, web content, social media and video marketing.
  • Assist Directors with researching and developing new services utilising The Business Model Canvas.
  • Utilising marketing activities to optimise sales mix.
  • Being part of our regular team training, including identifying and training the team on relevant material to business aims and objectives.

Human Resources and Staff Development

You will support the Directors and team Leads through:

  • Managing and organising data on our HR platform for the team, to include annual leave allowances, TOIL, study leave etc.
  • Managing the annual leave for the non-clinical team and ensure cover is available at all times, including co-ordinating emergency cover.
  • Organise and plan delivery of non-clinical training.
  • Organise team meetings and be responsible for the daily Huddle.

Service Development

goPhysio has ambitious plans for growth. You will support and facilitate this through:

  • Working with the Directors and Clinical Lead to record, analyse and present KPIs to evaluate and drive business growth.
  • Being responsible for documenting new service processes and co-ordinating communication and team training to facilitate timely and consistent delivery.

The Position

  • Full time, 37.5h/week (normally Monday - Friday, with some evening and weekend work)
  • Opportunity for flexible working
  • Salary from £19,500 p.a. negotiable depending on experience
  • 28 days paid AL/year including bank holidays, with additional holiday after 2 years up to 35 days
  • Childcare vouchers
  • Company pension
  • Access to all services including Pilates classes and onsite gym
  • Regular training and development opportunities

This is a full time position, Monday - Friday, however, some weekend and evening cover will be required on occasions, which will be managed through flexible working. You may occasionally be required to work until 8pm to cover reception during times of annual leave or unexpected sickness. You may also be required to work during the weekends when we are involved in events or workshops.

Download the Job Description / Personal Specification for further information

How to apply 

To register your interest in any of the positions, please send:

  1. An up to date CV 
  2. A covering letter, detailing why you would like to work at goPhysio and why you would like this position
  3. A short video outlining why you are interested in this position of less than 2 minutes (this is optional, but will be looked upon favourably as part of the application process)

by email to fiona@gophysiotherapy.co.uk

goPhysio Team

OTHER OPPORTUNITIES

We'd also be interested to hear from other like minded businesses looking for clinical space (Nutritionalists, Psychologists, GPs, Consultants) who could further support local people's health and wellbeing. We have some wonderful rooms available at various times throughout the week. So, if you're looking for space, plesae don't hestate in getting in touch.

goPhysio at a glance...

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Best Facilities

We invest in our clinic and facilities, providing you a top notch experience in wonderful surroundings.

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Appointments within 24 hours

We guarantee we will offer you an appointment within 24 hours of you getting in touch.

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Free onsite parking

We’re easy to get to and find, with free parking and excellent public transport links.

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15 years in the business

Through our many years of experience, we’ve learnt to deliver the best possible care and service.

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You

Our care is focused on listening to you, solving your injury problems and achieving your goals.

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Get to the root

We quickly get to the bottom of your problem, finding and addressing the real cause, not just the symptoms.

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Hands on therapy

You'll benefit from our hands-on approach, perfected through years of study, dedication and practice.

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Integrated approach

Our expert team will solve your injury puzzle, providing seamless care between our range of services.

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